Wednesday, October 12, 2011

Admissibility of commission to SAS Agents

SB ORDER NO. 17/2011
No.116-01/2007-SB
Government of India
Ministry of Communications & IT
Department of Posts
Dak Bhawan, Sansad Marg,
New Delhi-110001, Dated: 09.09.2011
To
All Heads of Circles/Regions
Addl. Director General, APS, New Delhi.

Subject:- 
Sir / Madam, Admissibility of commission to SAS Agents.

The undersigned is directed to say that there are lot of audit paras raised by teams of DG

P&T Audit in many circles regarding irregular commission paid to SAS agents where the investment
was made exceeding the limit of Rs.50,000/- by cash at a time. One Draft Audit Para relating to Delhi
and NE Circles has become CAG Para.

2. As per agency rules, prior to issue of SB Order No.3/2011 dated 11.3.2011, limit for acceptance of cash at a time from SAS agents was Rs.50,000/- which has now been reduced to Rs.10,000/-. In 2004, Regional Director, National Savings Institute, New Delhi vide letter no. Misc/2004 dated 3.11.2001 had intimated the Delhi Circle that agents are not entitled for commission on cash deposits of more than Rs., 50,000/- at a time. CAG Para was also referred to Min. of Finance (DEA) which opined that commission if paid in such cases is irregular and recovery of commission paid cannot be waived.

3. It is therefore requested that where any SAS agent deposited cash more than Rs.50,000/- at a time in any post office and commission was paid to him, the commission paid has to be recovered from the concerned agent if his agency is active and action should be taken against the officials responsible for accepting cash deposits exceeding the prescribed limit. Where the agent is inactive but his agency is not lapsed, his appointing authority may be asked to recover the amount from his security deposit. In case the agency of agent is expired and not further renewed or agent has already expired, such cases may be referred to this office.

4. In future, it may be ensured that no cash more than the prescribed limit of Rs.10,000/- at a time should be accepted from the SAS agents as no commission is payable on such irregular deposits.

5. It is requested that necessary action may be taken immediately to circulate this letter to field units and any violation of these orders by postal staff should be viewed seriously.

6. This issues with the approval of DDG(FS).

Yours faithfully,
(Kawal Jit Singh)
Assistant Director (SB)
Copy to:-
1. DDG(FS)/DDG(VIG)/JS&FA/DDG(PAF/DDG(RB)/DDG (Estt.)
2. Director (Tech) O/o Pr. CPMG T..N Circle.
3. Director (FS)/Director (CBS), Dak Bhawan.
4. Director of Audit (P&T), Delhi.
5. All Directors/Dy. Directors of Accounts, Postal
6. Director, Postal Staff College, Ghaziabad.
7. All Directors, Postal Training Centres.
8. Director PTC Mysore for uploading the SB order on India Post Web Site.
9. A.D (Tech), SDC Chennai O/o CPMG T.N.Circle, Chennai.
10. AD /Inspection/PF/Vigilance
11. All Accounts Officers ICO(SB)
12. All recognized unions.
13. MOF(DEA), NS-II, North Block, New Delhi
14. Director, NSI, CGO Complex,’A’Wing, 4th Floor, Seminary Hills, Nagpur-440006
15. PS to Member (T)
16. PPS to Secretary Posts. 

Monday, May 16, 2011

Appointment of agents and other agency functions- issue of clarifications regarding [AGENTS]


SB ORDER NO. 05/2011


F.No.116-35/2009-SB
Government of India
Ministry of Communications & IT
Department of Posts
Dak Bhawan, Sansad Marg,
New Delhi-110001, Dated: 21.04.2011

To

All Heads of Circles/Regions
Addl. Director General, APS, New Delhi.

Subject:-Appointment of agents and other agency functions- issue of clarifications regarding

Sir / Madam,
The undersigned is directed to refer to this office letter of even number dated 11.3.2011 (SB Order No.3/2011) vide which some instructions on the subject were circulated. This office is receiving references from agents as well as circles on issue of clarifications on few issues which are being clarified below:-


Sl.No. Issue raised Clarification
1 Whether the limit of acceptance of
Rs.10,000/- as cash from SAS
agents is also applicable to PPF
and MPKBY agents?
There are three types of agents i.e
SAS,MPKBY and PPF. The
instructions circulated are applicable to
SAS agents only. Therefore, it is not
applicable to MPKBY or PPF agents.
2 Whether the above limit is also
applicable in case of re-investment
through SAS agents?
In case of re-investment, no cash
handling is involved. In case of re
investment through agents, this limit is
not applicable.
3 Whether depositor can give cheque
from his/her post office savings
account for investment?
Yes. POSB cheque is also acceptable
for investment through agents.

2. This may kindly bring to the notice of all post offices for information and guidance.

3. This issues with the approval of DDG(FS).



Yours faithfully,

(Kawal Jit Singh)
Assistant Director (SB)
Copy to:-
I. DDG(FS)/DDG(VIG)/JS&FA/DDG(PAF)/DDG(RB)
II. Director (FS)/Director (CBS), Dak Bhawan.
III. Director of Audit (P&T), Delhi.
IV. All Directors/Dy. Directors of Accounts, Postal
V. Director, Postal Staff College, Ghaziabad.
VI. All Directors, Postal Training Centres.
VII.
Director CEPT, PTC Mysore for uploading the SB Order in Department’s Web Site.
VIII. A.D (Tech), SDC Chennai O/o CPMG T.N.Circle, Chennai.
IX. AD /Inspection/PF/Vigilance
X. All Accounts Officers ICO(SB)
XI. All recognized unions.
XII. PS to Member (T

Wednesday, April 20, 2011

WHAT A BRANCH POSTMASTER SHOULD NOT DO

WHAT A BRANCH POSTMASTER SHOULD NOT FAIL TO DO

1. Do not fail to examine seal card label and condition of the B.O. Bag received before opening. (Rule 52).

2. Do not fail to stamp the mail lists received and sign them. (rule 55).

3. Do not fail to examine the cash bags received, ascertain the correct weight, and compare it with the weight noted in the Branch Office slip. [Rule 167 (1)].

4.Do not fail to sign and date stamp the B.O. slips and file them in monthly bundles. [Rule 167(3)].

5. Do not fail to check the Book of B.O. Receipts as soon as it is received from the account office to see that the receipts are in order. [Rule 23(3)].

6. Do not fail to make the remarks “Re-entered” (with date) against the last previous entry in respect of accountable articles which are reissued after having been kept in deposit. (Note below Rule 169).

7. Do not fail to show the accountable articles in deposit at the close of the day noting them in red ink between two lines drawn in red ink after the last entry of the day in the journal. (Note 3 below Rule 169).

8. Do not fail to sign and stamp the registered lists or parcel lists or B.O. slips with which the registered articles are received. [Rule 86(1)].

9. Do not fail to submit the Monthly Abstract of B.O. transactions to the account office on the 1st of each month. (Rule 178).

10. Do not fail to maintain an error book and to report important irregularities immediately. (Rules 36 and 37).

11. Do not fail to sign the check slip in full. (Rule 64).

12. Do not fail to ask the delivering official to attest with his signature the thumb impression of the addressee on the receipt for the registered article. (Rule 91).

13. Do not fail to ascertain the weight of the insured article received and note it below the entry of the weight recorded by the account office in the registered list or the B.O. slip [Rule 97(1)].

14. Do not fail to note date of despatch of the delivered V.P. receipt to the account office against the entry corresponding to the article in the Registered or parcel list or in the B.O. Slip with which the V.P. article was received. [Rule 103(3)].

15. Do not fail to obtain the signature of witness in attestation of all payments of money orders paid in villages whether the payee is illiterate or not. [Rule 112(1) (g)].

16. Do not fail to record the words “Too late” on the B.O. receipts and counterfoil when a money order is booked after the despatch of the branch office bag. [Rule 104(2)].

17. Do not fail to weigh the cash bag containing remittance before despatch and note the weight in words and figures in the remarks column of the B.O. Account and on the label of the cash bag and in the B.O. daily account. [Rule 171 (3)].

18. Do not fail to keep under safe custody cash received from account office, or collected at B.O. as you alone are responsible for it in case of its loss or theft. (Rule 11).

19. Do not fail to pass receipts for accountable articles immediately. (Rules 81, 90, 104 and 129).

20. Do not fail to make immediate entries in the B.O.S.B. journal and S.B. pass book and return the later to the depositor unless it is required otherwise in which case a receipt should be given immediately. (Rule 131).

21. Do not fail to check up the visit book maintained by the village postman or GDDA and to ensure that all villages are visited on due days. (Rule 9) 

WHAT A BRANCH POSTMASTER SHOULD NOT DO

WHAT A BRANCH POSTMASTER SHOULD NOT DO
1. Absent himself from office during office hours.
2. Admit strangers to the interior of the post office.
3. Make public any information obtained in the course of business.
4. Affix postage stamps to articles posted. This should always be done by the senders.
5. Take any fees from the public for filling up money order forms on rendering any similar service.
6. Return an article which has been posted to the sender without the authority of a Superintendent. 
7. Allow parcels or registered or insured articles of the letter mail or money orders to lie scattered about the office, pending delivery or payment or despatch to destination.
8. Issue receipt for registered articles of the letter or parcel mail, or money orders on any but the authorised forms.
9. Allow any of his subordinates to help in packing the mail, or allow runners or GDMC’s to be present when the mail is being packed.
10. Make erasures or obliterations in the books or documents of his office.
11. Retain a larger balance of cash than is absolutely necessary.
12.Allow his accounts with the postman, village postman or GDDA to fall into arrears.
13. Delay the despatch to the account office of applications for purchase of Post Office Certificates and omit to record the purchaser’s address.
14. Omit to obtain the payee’s signature or attested thumb impression over the words “Received payment Rs. …………P,” (in words and figures) on certificate (or acknowledgement) discharged.
15. Pay the value of Post Office Certificate without the sanction of the account office.
16. Retain warrants of payment beyond the period prescribed 

WHAT A BRANCH POSTMASTER SHOULD DO

WHAT A BRANCH POSTMASTER SHOULD DO

1. Treat the public with courtesy, and meet their convenience in every way consistent with the rules of the Post Office.
2. Paste neatly on the notice-board all departmental notices of interest to the public. Remove all obsolete notices.
3. Keep a sufficient stock of postage stamps, postcards and embossed envelopes for sale to the public.
4.Keep in his own possession the keys of the office letter-box and other boxes in the office.
5. Lock up stamps and seals when not in use.
6. Count all money received, and lock it up at once in a secure place.
7. Examine every bag received, weigh the cash bags and compare their weight with the entry on the B.O. slip, keep the bags in his custody until they are disposed of. Personally open the bags intended to be opened in the office.
8. Keep the bags prepared for despatch in his custody till the time fixed for despatch.
9. Fasten and seal every bag despatched. Weigh the cash bags, and record their weight in the B.O. daily account. Put a small piece of paper under the knot of the cord with which a bag is tied, so as to obtain a good impression of the seal and avoid damaging the bag.
10. Personally exchange mails with the carriers.
11. Turn bags inside out, and examine them to see that none of the contents remain in them.
12. Report by first mail the short receipt or excess receipt of any bag, article or documents, or the occurrence of any other serious irregularity.
13. Take particular care to obliterate postage stamps, to stamp articles clearly, and to properly tax articles with postage due. 
14. Examine the signatures of the persons franking “O.I.G.S.” covers posted in the office and satisfy himself that they are genuine.
15. Return acknowledgements for registered and parcel mail articles punctually. 
16. Write up all his books, etc., neatly, clearly and carefully. If a mistake is made, score it out and write the correct entry above it in red ink, and then attest the correction with his initials.
17. Verify his cash balance by counting the cash and postage stamps in the office every evening, and also see that the balances due from the postman, village postman or the extra departmental Delivery Agent and on articles in deposit are correct.
18. Look strictly after the work of the postman or village postman or extra departmental delivery agent and make every effort to deliver articles to the addressees. 
19. On receipt of Savings Certificates, promptly send an intimation in the prescribed form to the purchaser, and take over the preliminary receipt held by him before the certificates are delivered to him

Thursday, March 17, 2011

Appointment of agents and other agency functions - fresh instructions issued by MOF(DEA)


SB ORDER NO. 03/2011

No.116-352009-SB
Government of India
Ministry of Communications & IT
Department of Posts
Dak Bhawan, Sansad Marg,
New Delhi-110001, Dated: 11.03.2011
To
All Heads of Circles/Regions
Addl. Director General, APS, New Delhi.


Subject:- Appointment of agents and other agency functions - fresh instructions issued by MOF(DEA) regarding.


Sir / Madam,

The undersigned is directed to say that Min. of Finance (DEA) vide letter no. F.1/29/2010-NS.II dated 31.12.2010 has issued some instructions regarding appointment of agents and other agency functions. This office is also receiving some representations from Agents Associations regarding noncooperation by the postal staff and insistence on bringing RD schedules in CD format. All these matters have been considered in this office and fresh guidelines as given below are being issued which shall be applicable from the date of receipt of this letter:-

1. Whenever, it is noticed that in any post office, number of agents attached are more than the business potential which may cause heavy rush in that post office, appointing authority should immediately be informed to change the jurisdiction of some agents to alternative post offices.

2. All Divisional Heads will maintain a record of agents which are found involved in the fraudulent activities and inform the appointing authority immediately for cancellation of the agency. No business from such agents should thereafter be accepted. At the beginning of the year, a negative list containing details of such agents should be circulated to all post offices in the division and to the appointing authority. During the course of the year, any addition/deletion may be made and at the beginning of the next year, the list may be reviewed and issued afresh. If name of any agent whose agency is renewed is found in the negative list, no business from such agent should be accepted and matter should be reported to the appointing authority immediately.

3. SAS Agents were earlier authorized to handle cash up to Rs.50,000/- at a time. Now, this limit has been reduced to Rs.10,000/- at a time. If any depositor wants investment of more than Rs.10,000/- through SAS agent, he has to give cheque to the agent duly crossed and endorsed as per latest rules and procedures. However, the limit of issue of cash receipt books to SAS agents will remain Rs.50,000/- at a time. 

4. No SAS/MPKBY/PPF agent shall be permitted to issue cheque from his own account on behalf of any depositor. 

5. MOF(DEA) has prescribed a half yearly coordination meeting between District Magistrate and Divisional Head. All Divisional Heads may also take up the issues related to agents, such as, appointment, renewal and fraud cases at District level with appointing authority, whenever such issues arise. 

6. The postal staff posted at the counters should co-operate with the agents bringing business. Postmaster should fix separate working hours for the acceptance of business from agents keeping in view the business potential of the office and wherever possible, may identify one full time separate counter for handling business of agents particularly in Head Post Offices.

7. This may kindly be brought to the notice of all post offices and administrative offices.

8. This issues with the approval of DDG(FS).
Yours faithfully,
(Kawal Jit Singh)
Assistant Director (SB)
Copy to:-
I. DDG(FS)/DDG(VIG)/JS&FA/DDG(PAF)/DDG(RB)
II. Director (FS)/Director (CBS), Dak Bhawan.
III. Director of Audit (P&T), Delhi.
IV. All Directors/Dy. Directors of Accounts, Postal
V. Director, Postal Staff College, Ghaziabad.
VI. All Directors, Postal Training Centres.
VII. Director CEPT, PTC Mysore for uploading the SB Order in
Department’s Web Site.
VIII. A.D (Tech), SDC Chennai O/o CPMG T.N.Circle, Chennai.
IX. AD /Inspection/PF/Vigilance
X. All Accounts Officers ICO(SB)
XI. All recognized unions.
XII. PS to Member (T)
XIII. Under Secretary (Budget), MOF(DEA) North Block, New Delhi.