SB Order No 03/2019 : Insertion of Rule 49(6) in POSB (CBS) Manual regarding entry of interest in Passbooks of Savings and SSA accounts standing at EDBOs
Showing posts with label SB Orders. Show all posts
Showing posts with label SB Orders. Show all posts
Sunday, May 26, 2019
Wednesday, May 22, 2019
SB Order 05/2019 : Amendments to Rule 60(4)(B) and Rule 165(4)(ii) of POSB(CBS) Manual,Rule 87(4)(ii)POSB Manual Volume I and Rule 50(4) (ii) of POSB Manual Volume II
Revision of Sanction and Time limits for Deceased claim cases
SB Order No. 5/2019 : Amendments to Rule 60(4)(B) and Rule 165(4)(ii) of POSB(CBS) Manual,Rule 87(4)(ii)POSB Manual Volume I and Rule 50(4) (ii) of POSB Manual Volume II
To view Dte' letter dated 20.05.2019 , please Click here
Monday, April 8, 2019
Inclusion of Aadhaar in respect of Small Savings Schemes
SB Order 16 /2017
F. No. 113-03/2017-SB
Government of India
Ministry of Communication
Department of Posts
(F.S. Division)
Dak Bhawan, New Delhi
Dated: 26 /10/2018
ADDENDUM-III
All Heads of Circles
Addl. Director General, APS, New Delhi
Subject:- Inclusion of Aadhaar in respect of Small Savings Schemes.-regarding
Sir / Madam,
The undersigned is directed to refer to this office SB Order No. 16/2017, issued vide this office letter of even number dated 11.10.2017, and Addendum —I and Addendum-ll dated 04.01.2018 and 28.03.2018 respectively.
2. Now it is clarified that Aadhaar is not compulsory for opening of account/purchase of certificates.
3. it is requested to circulate the above instructions to all field units and ensure thatthe instructions are strictly followed.
This issues with the approval of competent authority.
Yours Sincerely,
Assistant Director (SB-I)
Copy for information & necessary action to:-
1) DDG (FS)/DDG (VIG)/JS&FA/DDG (PAF)/DDG (RB)/DDG (Estt.)/DDG(PG& Inspections)/ DDG (PCO)
2 ) Director (FS)/Director (CBS), Dak Bhawan.
3) Director of Audit (P&T), Delhi.
4) All Directors/Dy. Directors of Accounts, Postal
5) Director, RAKNPA, Ghaziabad.
6) All Directors, Postal Training Centres-.
7) Director CEPT Mysore for uploading the SB order on India Post Web Site
8) Dy. Director CEPT. DMCC/SDC O/o CPMG T.N.Circle.
9) AD /Inspection/PF/Vigilance
10) All Accounts Officers ICO(SB)
11) All recognized unions.
12) l\/IOF(DEA), NS-II, North Block, New Delhi
13) Director, NSI, CGO Complex,'A'Wing, 4th Floor, Seminary Hills, Nagpur-440006
14) PS to IVIember (Banking & HR) 15) PPS to Secretary Posts.
Operational Guidelines for CBS Post Offices handling Post Office Savings Bank related work
SB Order No.09/2017
F.NO.116-01/2016-SB
Government of India
Ministry of Communications & IT
Department of Posts
Dak Bhawan, Sansad Marg,
New Delhi-110001.
Date: 16.08.2017
To,
All Heads of Circles/Regions
Add). Director General, APS, New Delhi.
Subject:- Operational Guidelines for CBS Post Offices handling Post Office Savings Bank related work.
Sir / Madam, The undersigned is directed to refer to this office letter No.ll6-15/2013-SB(Pt. SBCO} dated 19.10.2015, Addendum dated 25,5.2016 and Addendum-ll dated 04.08.2016 vide which role of
SBCO was circulated after implementation of CBS. The Annexure attached to these letters was having Sonne guidelines for Postal Staff handling POSB Schemes after implementation of CBS. It has been brought to notice of this office that since subject of this SB Order was for Role of SBCO, the operative staff of Post Offices handling POSB operations is either not aware or ignorant of these guidelines on the pretext that this SB Order was for SBCO staff only. Therefore, the competent authority has now decided to reiterate these operative guidelines through a separate SB order so that these can be implemented strictly. Following are the operative guidelines for CBS Post Officeshandling day to day work relating to POSB:-
1. As and when SOs are migrated to CBS, staff working in SOSB Branch should be reduced and re-deployed either at POSB Counters or at CPC or in the SBCO Branch for assistance in physical voucher checking.
2. Sub Account PA in HPOs will handover Vouchers Bundles with consolidation received from Sub Post Offices to SBCO Incharge.
3. ACG-17 along with Agent Commission Report/schedule will not be sent to SBCO and instead will be preserved in the Accounts Branch of HPO and sent to PAO along with other schedules.
4. In case of RD deposits accepted through MPKBY Agents, only two copies of Agent LOT is to be taken from the agent along with pay-in-slip and ACG-17. One copy of Agent LOT will be kept in the office guard file and second copy Agent schedule (LOT) should be attached with the pay-in-slip and placed at the end of RD Voucher Bundle. ACG-17 are to be attached with the Agent Commission Report/schedule and sent to HO/Accounts Branch of HO.
5. Account Opening Form {5B-3/AOF) where KYC documents are attached wilt not be transferred to SBCO along with Account Closure Voucher, APM/SPM should record on the closed vouchers that " SB-3/A0F retained with KYC documents". In case of any SB-3 or AOF with whom KYC documents are not attached (subsequently opened accounts), SB-3 or AOF is to be attached with the closed voucher and sent to SBCO.
6. SBSO branch of HOs will send all SB-3 of SOs (migrated to CBS) to the respective SOs. In case of Accounts closed at the Post Office other than the one where account was opened, Account Transfer Form collected by the Post Office at the time of closure should be attached with the closure voucher.
7. In case of any adjustment if required in interest, Postmaster/Sub Postmaster will write error book and raise the issue to Head Postmaster who will raise the issue with Supervisor SBCO. In case of any adjustment related to pre-migration period. Head Postmaster wilt raise the issue with Divisional Head with copy of error book who will after necessary inquiry (if required), approve adjustment and send letter to SBCO Supervisor.
8. Postmaster/APIVl/SPM will be held personally responsible for all transactions happened in the Finacle Office Accounts in the post office. They should be vigilant while verifying the transactions to see the Office Account Number used by the User.
9. Post Office staff will write name of Scheme and TRAN ID in red ink on the right hand side of the voucher.
10, One deposit slip and one withdrawal slip will be prepared for auto-credit of MIS/SCSS/TD to Savings and Savings to RD.
11. One deposit slip will be prepared for the total of each type of Agent commission credited into savings accounts supported by consolidated list of commission paid.
12. One withdrawal slip will be prepared by SPM/APM for the POSB Cheque clearing amount (based on the clearing amount intimated to Clearing House/HO) and print out of cheque's images should be attached to it. SPM/APM should sign on each image of the cheque with designation stamp,
13. At the closing of counter hours, all vouchers should be sorted scheme-wise and TRAN ID wise. Vouchers should be tallied with LOT shown in the system by Counter PA and Supervisor.
14. A consolidation of each scheme should be generated and printed by all CBS post offices, Where laser printers are not available, this can be printed on Dot Matrix Printer also. For this, while executing command in HFINRPT, user has to select "XLS" instead of "PDF" (which is shown by default) In the field "Output File Name".
15. In case of RD/MIS/SCSS/TD Consolidations, amount of auto credit/Debit fronn SB to RD and MIS/SCSS/TD to SB, SPM/APM should prepare a manual summary as given below;-
a) Total amount of Counter Transactions:-
b) Total amount of Auto Debit/Credit Transactions
c) Grand Total:-
This Grand Total (C) should be taken into account in SO Daily Account and must tally with the amount printed In the consolidation from Finacle.
16. APM/SPM will sign the consolidation and write the amount in words and figures along with No. of Deposit/Withdrawal vouchers included in the bundle. If any manual correction is made in consolidation, it should be supported by copy of error book (one copy to be attached with voucher, one copy with office copy of consolidation and one copy to be sent to Divisional Office.
17. All vouchers including closed vouchers are to be sealed along with print out of consolidation. One copy of consolidation (scheme-wise) is to be preserved in post office in guard file to be maintained scheme-wise and date-wise.
It is requested that these guidelines should be circulated to all CBS Post Offices and strictly followed. Any lapse in following above guidelines shall be liable for taking disciplinary action against the official responsible.
This issues with the approval of competent authority.
Yours faithfully,
Assistant Director (SB-1)
Copy to:-
1) DOG (FS)/DDG (VIG)/JS&FA/DDG (PAF)/DDG (RB)/DDG (Estt.)/DDG(PG & Inspections)/DDG (PCO)
2) Director (FS}/Director (CBS), DakBhawan.
3) Director of Audit |P&T), Delhi.
4) All Directors/Dy. Directors of Accounts, Postal
5) Director, RAKNPA, Ghaziabad.
6) All Directors, Postal Training Centres.
7) Director CEPT Mysore for uploading the SB order on India Post Web Site.
8) Dy. Director CEPT, DMCC/SDC O/o CPMG T.N.Circle.
9) AD/Inspection/PF/Vigilance
10) All Accounts Officers ICO(SB)
11) All recognized unions.
12) MOF{DEA), NS-II, North Block, New Delhi
13) Director, NSI, CGO Complex,'A'Wing, V*" Floor, Seminary Hills, Nagpur-440006
14) PS to Member (Banking & HR)
15) PPS to Secretary Posts.
Sunday, March 17, 2019
Clarifications on different scenarios being faced or likely to be faced in CBS Post Offices
SB Order No.08/2014
Clarifications on different scenarios being faced or likely to be faced in CBS Post Offices
Clarifications on different scenarios being faced or likely to be faced in CBS Post Offices
1.Scenario;- When a certificate holders attend CBS Post Office from where Certificates were purchased for transfer of certificates to another CBS Post Office.
The Counter PA or Supervisor or Postmaster should politely request the Certificate holder that since CBS has been implemented in the office, where he wants to transfer certificates, there is no need for transfer of certificates as he/she, on maturity, can take payment from any CBS Post Office after giving fresh KYC documents. .
2.Scenario:- When a Certificate holder attends any CBS Post Office to encash certificates either on maturity or for premature closure where certificates were purchased from other CBS Post Office.
The Counter PA should first go to HACLI and see that Certificates are genuine and stand in Finacle. He/She will verify signatures of the holder(s) on the certificates with that available in Finacle.
Once, it is confirmed from the signatures that holder is genuine, holder should be asked to fill NC-32 and give fresh ID as well as Address Proof and Mobile number. After proper verification of KYC documents. Certificates first be transferred IN by using FIACXFSOL.
Customer's new address and mobile number should be entered through account modification menu and it should be verified by Supervisor. Then payment should be made by crossed cheque or credit to savings account.
Payment should not be made by cash in any case. If holder wants re-investment, closing proceedsshould be transferred to Re-investment office account (0387) and credit re-invested amount into newly opened account/certificate. Remaining amount can either be credited to savings account or paid back by cheque.
If certificates belong to the period of pre-migration, an intimation of discharge should be sent to the office of issue by service registered post which will make discharge entry in the Purchase Application.
NC-32 and KYC documents should be sent to CPC of the office where payment is being made. CPC will scan the document and attach the same with CIF.
3.Scenario:- When any claimant presents certificates issued by another CBS Office alongwith claim application form for payment or transfer to claimant's name
In CBS environment, claim form can be submitted at any CBS post office. When such a claim is presented at any CBS post office, first of all, user has to enter date of death in the CIF and supervisor has to verify. Then procedure of settlement of deceased claim case has to be followed. After sanction of claim, if claimant wants payment, procedure mentioned in scenario 2 should be followed. If claimant wants to transfer of certificates in his/her name, open new CIF in his/her name based on new AOF(if no CIF is available in his/her name) and attach the existing Certificates (Accounts) with new CIF. Name of holder can be changed through menu HAALM.
In this case also, If certificates belong to the period of pre-migration, an intimation of discharge or sanction of claim should be sent to the office of issue by service registered post which will make discharge entry in the Purchase Application and attach sanction memo.
Claim Application Form and KYC documents of claimant and Account Opening Form (AOF) should be sent to CPC of the office where payment is being made or claim is sanctioned. CPC will scan the document and attach the same with CIF.
4. Scenario:- When Account Holder of MIS/SCSS/TD scheme approaches CBS Post Office, where account stands for transfer of accounts before maturity to another CBS Post Office.
The Counter PA or Supervisor or Postmaster should politely request the Account holder that since CBS has been implemented in the office, where he wants to transfer Accounts, there is no need for transfer of Accounts as he/she, on maturity, can take payment from any CBS Post Office after giving
fresh KYC documents. Whenever any account is closed at the office other than the office where account was opened, payment should not be made by cash in any case and payment should either be made by crossed cheque or credit to savings account (where required KYC documents have been taken).
Monthly/quarterly or Yearly interest can also be withdrawn at any CBS Post Office.
5.Scenario:- When Account Holder of MIS/SCSS/TD scheme approaches any CBS Post Office for taking interest or closing accounts.
The Counter PA should first go to HACLI and see that Account(s) are genuine and stand in Finacle. He/She will verify signatures of the holder(s) on the withdrawal. Form or Account Closure Form with that available in Finacle. Once, it is confirmed from the signatures that holder is genuine, payment of interest should be made to the account holder as per process being followed for normal withdrawal. If account closure is requested, take SB10(b) form, fresh ID as well as Address Proof. After proper verification of KYC documents, Accounts(s) first tobe transferred IN by using HACXFSOL. Whenever any account is closed at the office other than the office where account was opened, in any case, payment should not be made by cash and payment should either be made by crossed cheque or credit to savings account (where required KYC documents have been taken) only.If holder wants re-investment, closing proceedsshould be transferred to Fle-investment office account (0387) and credit re-invested amount into newly opened account/certificate.
Remaining amount can either be credited to savings account or paid back by cheque. SB10(b) and KYC documents should be sent to CPC of the office where payment is being made. CPC will scan the document and attach the same with CIF.
6.Scenario:- When any claimant presents documents for preferring claim in respect of any MIS/SCSS/TD/RD/PPF account{s) stand at another CBS Office alongwith claim application form for payment or transfer of account (RD/TD/SCSS) in the name of claimant.
Death should be noted in the relevant field in CIF of deceased depositor. Follow the procedure laid down for settlement of deceased claim case. After sanction of claim, follow the procedure mentioned in scenario 5 above. If claimant wants to transfer RD/TD/SCSS account in his/her name, open new CIF (based on new Account Opening Form (AOF)} in his/her name (if not already exists) and attach the existing Accounts with new CIF. Name of holder can be changed through menu HAALM.
Claim Application form and KYC documents of claimant or Account Opening Form (AOF) should be sent to CPC of the office where payment is being made or claim is sanctioned. CPC will scan the document and attach the same with CIF.
7. Scenario:-A Certificate holder whose certificates stand at CBS post office wants payment of matured certificates at non CBS Post Office .
When a certificate holder attends non-CBS post office, he/she should be asked to submit application on plain paper in duplicate requesting payment at non-CBS post office and his/her contact number. Fle/she should be asked to submit original certificates duly signed on the back. The certificate holder should be identified with fresh KYC documents. Postmaster of the post office(Non CBS) will accept KYC documents on the application for payment under dated signatures and send original certificates and application for payment duly accepted under his dated signatures attesting holder's signature with designation stamp by service Insured Post to the Postmaster of CBS Post Office from where certificates were purchased. He will enter details of certificates and holder (including contact number) in a register to be maintained in manuscript.
When Insured is received at CBS Post Office, Postmaster will open the same and enter details of certificates and holder (including contact number) in a register to be maintained in manuscript. (CBS)Postmaster, after satisfying that Postmaster of Post Office(Non CBS) from where insured was received has attested signatures of holder on the application, will transfer original certificates to the CBS counter. Further process for discharge of certificates will be followed at the CBS Post Office. A crossed Postmaster cheque for the maturity amount will be prepared in the name of holder and handed over to the Postmaster. Entry of the cheque will be made in the same register and cheque will be sent by service Insured Post to the Postmaster of the Post Office(non CBS) from where certificates were received. Insured Letter number and receipt should be entered in the register and receipt will be pasted against the entry.
On receipt of Insured letter at the Post Office(non CBS) from where certificates were sent, Postmaster will open the Insured Letter, enter Insured Letter number and cheque number as well as date in the register against the entry which was made at the time of sending the certificates. Certificate holder should be called over phone to receive the cheque. When certificate holder attends post office, cheque should be handed over to him under receipt in the register against the relevant entry.
8. Scenario;- Application for transfer of certificates sent for verification by non CBS post office and on receipt of verification, post office migrated CBS.
The Postmaster will send such requests to the divisional head who will inform the certificate holder and arrange payment from the nearby non-CBS Post Office.
9.Scenario:- Advice of Transfer(AT) issued by a non CBS HO received at CBS HO or SO.
Account Holder should be contacted and requested to provide name of any nearby non CBS Post Office for opening of account. On getting such information, account will be opened on transfer in that office.
10.Scenario:- An account holder applies for transfer of account to any other HO or SO at CBS or Non CBS Post Office.
Postmaster or Sub Postmaster of SO/HO where transfer of account is applied will go to DMCC Chennai website to see list of CBS Post Offices and confirm that post office to which transfer is applied is not a CBS Post Office, if SO is completely manual and unable to see the list, it will be the duty of HO that before issue of AT, list should be consulted and if that post office is already in the list of CBS Post Offices, AT should not be issued. Account holder should be contacted and asked to submit name of any nearby non CBS post office.
11. Scenario:- A Certificate holder of CBS Post Office, lost certificates and wants to get duplicate certificates issued.
In such cases, certificate holder can apply for issue of duplicate certificates only at the CBS post office from where, certificates were issued. Process of issue of duplicate certificates should be started and completed by that CBS Post Office only.
(Procedure )
- Move the inventory of Duplicate Certificates (if available) of same scheme to the user id from which duplicate certificate is getting printed. Otherwise, fresh certificates will be taken from the existing inventory.
- GO to HDUDRP and provide details like account number /cif id for which certificate is getting printed.
- HDUDRP will take the current inventory i.e either normal or duplicate certificates which is available with the user.
- If certificates are actually printed through printer, the user is able to see DUPLICATE on the certificates. If certificates are not printed then a Rubber Stamp of "Duplicate" should be placed on the certificates where normal certificates are used.
- After this, new certificate number will be available under the account number. Use IMSCAM menu to confirm that new certificate numbers are replaced with lost certificates.
- If the any holder/customer come with old certificates, while closure, system will not those certificates in the closure menu .
- Old certificate number will not be reflected in the system and user can't be able to close the account.
- Scenario:- An account holder of a CBS post offices wants to get duplicate Passbook issued.
- Duplicate Passbook can be issued by any CBS Post Office after following the laid down procedure of issue of duplicate Passbook.
13. Scenario:-lnter CBS Post office Transactions (INTERSOL TRANSACTIONS) In CBS environment, transactions can be initiated in any CBS Post Office. Any depositor of Savings, RD, TD, MIS, SCSS, PPF or Certificates can initiate transaction either Financial or Non-Financial at any CBS Post Office.
Transaction will appear in the Report No.19 i.e Common Counter Wise Transactions Report-Inter Branch of the office where transaction is initiated. Amount of the transaction would also appear in Consolidation of the same office. No transaction would appear in the office where account/certificate
stands. Extra care should be taken at the time of such transactions. In respect . of withdrawal from savings Account for more than for Rs. 50,000/-, it should be allowed only if required KYC documents of the account holder (s) have been taken. In respect of accepting deposits, no extra care is required to be taken.
As regards, payment of maturity value of MIS/RD/SCSS/TD/PPF/Certificates, payment should be made by crossed cheque or credit to Savings Account (where appropriate KYC documents have been taken). Non Financial transaction means modification in account or CIF. This can also be initiated at
.any CBS Post Office but it should be supported by documentary proof. This document and application for modification (to be taken on A4 size paper) should be sent to concerned CPC where modification is being done for scanning and attaching to CIF. Please ensure that all Financial or Non Financial Transactions should be verified by Supervisor/SPM at the same office and same time when initiated.
14. Scenario:- A customer wants to do re-investment of matured amount in CBS post office.
In case, depositor wants re-investment from one scheme's maturity value to another scheme, total maturity vaiue-rinterest should be credited/deposited under Office Account 0387 and then amount to be invested should be debited/withdrawn frorni this account and credited/deposited in the concerned
new account. Remaining amount can be paid by cash/cheque from this account to the customer.
One Supervisor/SPM should take print out of the ledger copy of this office account by invoking HACLPOA or Office Account LOT and cross verify alkdebits and credits with corresponding re-investment entries in the LOTs on daily basis. Supervisor has to ensure that balance at the end of each day in this account is Zero i.e against ail the credits entered for re-investment, amount should be debited from this account and concerned accounts are credited or remaining amount is paid
Thursday, January 3, 2019
SB order 01/2019 : Intra Operable NetBanking for POSB Savings Accounts
Procedure to be adopted by the CBS Post Offices for enabling internet banking facility for eligible savings bank account holder in Department of Posts
Monday, November 26, 2018
Transmission of Scheme-wise commission of agent's
The undersigned is directed to say that vide memorandum No.6/1/2011-NS dated 23.10 2018 (copy enclosed), Govt. of India, Ministry of Finance, Department of Economic Affairs (Budget Division) has intimated scheme-wise commission of agents as under:
Tuesday, July 17, 2018
Monday, October 23, 2017
Making Mobile Phone Number MANDATORY while opening of a new account in any of the P.O. Small Savings Schemes
SB Order No. 17/2017
F. No. 25-11/2016-FS-CBS(Pt.1)
Government of India
Ministry of Communication
Department of Posts
(F.S. Division)
Dak Bliawan, New Delhi
Dated: 23/10/2017
To,
All Heads of Circles
Addl. Director General, APS, New Delhi
Subject;- Making Mobile Phone Number MANDATORY while opening of a new account in any of the P.O. Small Savings Schemes- regarding.
Sir/Madam,
The undersigned is directed to say that in order to provide SMS services which are being provided free of cost and also to protect investments of small savers from any attempted frauds, the competent authority has decided to make taking of MOBILE PHONE NUMBER of the customer MANDATORY for opening of any new account in any of the Small Savings Schemes in all CBS enabled Post Offices.Frbm the date of receipt of this SB Order, in a Post Office working on CBS platform, when a customer attends post office for opening of new account under any of the Small Savings Schemes, the Counter PA has to request the customer to enter his/her MOBILE PHONE NUMBER in the Account Opening Form (AOF).
2. While creation of new GIF, in CCRC menu, Mobile Phone number should be entered in the relevant field by the Counter PA and Supervisor should verify the same.
3. If customer is already having a GIF and wants to open a new account, Counter PA and Supervisor should go to CMRC menu and see whether Mobile Phone number of the customer has already been entered in the relevant field using Inquire Option. If it is not, he should use the Modify Option and enter the Mobile Phone number of the customer in the relevant field before opening a new account. Supervisor has to verify this modification.
4. In case the AOF is presented at a Branch Post Offices working under Account Office which is CBS enabled, BPM should accept AOF only if Mobile Phone number is entered by the customer at the relevant place. When AOF is received from a BO, Counter PA and Supervisor of Account Office should follow the procedure load down in point 2 and 3 above.
Centre for Excellence In Postal
Technology, Mysore
5. Counter PA and Supervisor will be responsible for entering correct Mobile Phone Number as mentioned in AOF.
6. Further, all the existing accounts are also to be seeded with the mobile numbers of the concerned depositors. For this, special drive should be launched & wide publicity be made through print/electronic media/pamphlets, handbills etc. regarding the depositors/customers to get their mobile numbers linked/seeded with their respective accounts.
7. It is requested that this SB order should be circulated to all CBS Post Offices.
This issues with the approval of the Competent Authority.
Copy for information & necessary action to;-
1) DDG (FS)/DDG (VIG)/JS&FA/DDG (PAF)/DDG (RB)/DDG (Estt.)/DDG(PG & Inspections)/ DDG (PCO)
2 ) Director (FS)/Director (CBS), Dak Bhawan.
3) Director of Audit (P&T), Delhi.
4) All Directors/Dy. Directors of Accounts, Postal
5) Director, RAKNPA, Ghaziabad.
6) All Directors, Postal Training Centres.
7) Director CEPT Mysore for uploading the SB order on India Post Web Site.
8) Dy. Director CEPT, DMCC/SDC O/o CPMG T.N Circle.
9)AD /Inspection/PFA/tgifance
10) All Accounts Officers ICO(SB)
11) All recognized unions.
12) MOF(DEA), NS-II, North Block, New Delhi
13) Director, National Savings Institute (NSI), DeendayalUpadhya Marg, New Delhi near ITO.
14) PS to Member (Banking & HR)
15) PPS to Secretary Posts.
Thursday, August 17, 2017
Introduction of another Standardized Uniform Savings Bank Passbook (SB5A) for ID, NSC and KVP Accounts to be issued by CBS and non CBS post offices
SB ORDER NO. 10 /2017
114-02/2002-SB(Pt,)
Government of India
Ministry of Communications & IT
Department of Posts
DakBhawan. Sansad Marg,
New Delhi-110001.
Date: 17 08,2017
To,
All Heads of Circles/Regions
Addl, Director General, APS, New Delhi
Subject;- Introduction of another Standardized Uniform Savings Bank Passbook (SB5A) for ID, NSC and KVP Accounts to be issued by CBS and non CBS post offices-regarding,
Sir! Madam,
The undersigned is directed to refer to this office letter of even number dated 16-4.2009.
SB Order No.10/2012 dated 16.08,2012 and SB Order No.1/2014 dated 6,01.2014 on the subject vide Vi'hich instructions v*/ere issued for printing of Standardized Uniform Savings Bank Passbook (SB-5). On receipt of references from vartous field units regarding review of number of pages for printing of transactions after introduction of NSC/KVP Passbook from 01.07.2016 and for 1/2/3 and 5 Years TD accounts where few pages are required for entering transactions, the competent authority has taken the following decision:-
(i) Circles should get two types of Standardized Uniform Pass books printed:-
(a) with 9 Pages for printing transactions.(SB5)
(b) with 4 pages for printing transactions.fSB5A)
(ii) SB5A Pass books mentioned at (i)(b) above should be used for opening of 1/2/3 and 5 Years TD, NSC and KVP accounts.
2 All CBS and Non CBS Post Offices shall maintain separate Stock Registers for both types of Passbooks as laid down in Rule 5 and 6 of POSB Manual Vol-l. Other instructions issued vide this office letter of even number dated 06 01.2014 will remain unchanged
3. This issues in supersession of this office letter No. 61/01/2016-SB dated 11.08.2017 addressed to all heads of circles on the subject "Printing of small passbook (4 pages) instead of existing 36 pages passbook for savings certificates".It is requested that till stock of newly introduced Passbook (SB5A) is printed and made available to Post Offices, the existing passbook i.e SB5 will continue to be issued for TD/NSC and KVP
4. This may kindly be circulated to all concerned
This issues with the approval of competent authority
Yoixs faithfully,
Assistant Director (SB-1)
Copy to:-
1. DDG(FS)/DDG(V1G)/JS&FA/DDG(PAF)/DDG(RB)/DDG (Estt.)/DDG(PG & lnspections)/DDG (PCO)
2, Director (FS)/Director (CBS), DakBhawan.
3. Director of Audit (P&T) Delhi.
4. Resident Audit Officer, Room No 517-8. DakBhawan. New Delhi.
5. All Directors/Dy. Directors of Accounts. Postal
6. Director, RAKANPA, Ghaziabad
7. All Directors. Postal Training Centres
8. Director PTC Mysore for uploading the SB order on India Post Web Site.
9. Deputy Director (CEPT) O/o CPMG T N Circle Chennai
10, AD /Inspection/PFA/igilance
11. All Accounts Officers ICO(SB)
12. All recognized unions.
13. MOF(DEA), NS-II, North Block, New Delhi
14. PS to Member (Banking)
15. PPS to DG Posts.
16. PPS to Secretary Posts.
SB Order No. 11/2017
No. 25-11,/20T6-FS-CBS
Government of India
Ministry of Communications
(FS Division)
DakBhawan, Sansad Marg
New Delhi 110001.
Dated; 04.09. 2017
To,
All Heads of Circles/Regions
Addl. Director General, APs, New Delhi.
Sufa:-Closing of accounts/certificates belonging to discontinued schemes including NSS-87 and NSS-92 in Post Office working on CBS platform- regarding
Respected Sir/Madam,
I am directed to refer to this office letter no. 25-11/2016-FS-CBS Dated 21.06.2016 (SB Order No.5/2016).In para 29 of the said SB Order it has been clearly mentioned that "Closing of any discontinued scheme account/certificate including NSS-87 or NSS-92 should be done at HO only and closure amount should be paid only by credit into savings account or by cheque. No cash payment should be made in such cases, Any depositor if approaches for closure of such account/certificates at any SO should be asked to approach HPO".
2. It has been brought to the notice of this office that some HPOs are closing discontinued accounts/certificates including NSS-87 and NSS-92 accounts standing at other HPOs or SOs of other HPOs after using Transfer IN option. It is further directed that Head Post Offices should close only those discontinued accounts/certificates which are either standing at same HPO or SOs under that HPO only.
3. It is requested to issue suitable instructions to all CBS Head Post Offices & ensure that the instruction mentioned in this SB Order are scrupulously followed by all concerned.
This issues with the approval of competent authority.-
Yours Sincerely,
Assistant Director (SB-I)
Copy for information & necessary action to:-
1)DDG (FS)/DDG (VIG)/JS&FA/DDG (PAF)/DDG (RB)/DDG (Estt.)/DDG(PG & Inspections)/ DDG (PCO)
2) Director (FS)/Director (CBS), Dak Bhawan.
3) Director of Audit (P&T), Delhi.
4) All Directors/Dy. Directors of Accounts, Postal
5) Director, RAKNPA, Ghaziabad,
6) All Directors, Postal Training Centres.
7) Director CEPT Mysore for uploading the SB order on India Post Web Site.
8) Dy. Director CEPT, DMCC/SDC O/o CPMG T.N.Circle.
9) AD/Inspection/PFA/igilance
10)Ail Accounts Officers ICO(SB)
11)Alt recognized unions.
12)M0F(DEA), NS-II, North Block, New Delhi
13)Director, NSl, CGO Complex,'A'Wing, 4th Floor, Seminary Hills, Nagpur- 440006
14)PS to Member (Banking & HR)
15)PPS to Secretary Posts.
SB ORDER NO. 13/2017
F. No. 113-03/2017-SB
Government of India
Ministry of Communication & IT
Department of Posts
(F.S. Division)
Dak Bhawan, New Delhi
Dated: 03.10.2017
To,
All Heads of Circles
Addl. Director General, APS, New Delhi
Subject: Revision of interest rates for Small Savings Schemes.
Sir/Madam,
The undersigned is directed to say that vide their O.M. No. 1/04/2016-NS dated 29.09.2017, the Ministry of Finance. Department of Economic Affairs (Budget Division), New Delhi have informed that the rate of interest on various small savings schemes for the third quarter of financial year 2017-18 starting 1" October. 2017, shall remain unchanged from those notified for the second quarter of FY 2017-18.
2. This is for information & necessary action by all concerned.
3. This issues with the approval of Competent Authority.
Yours faithfully
Assistant Director (SB-I)
Copy to;-
1. (FS)/DDG{ViG)/JS&FA/DDG(PAF/DDG(RB)/DDG(Estt,)/DDG(PG & Insps.)/ DDG (PCO)
2. Director (Tech) O/o Pr. CPMG T.N Circle.
3. Director (FS)/Director (CBS), Dak Bhawan.
4. Director of Audit (P&T), Delhi.
5. All Directors/Dy. Directors of Accounts, Postal
6. Director, Postal Staff College, Ghaziabad.
7. All Directors, Postal Training Centres. -
8. Director PTC Mysore for uploading the SB order on India Post Web Site.
9. Dy.Director (CEPT) Chennai O/O CPMG T.N.Circle, Chennai for taking up changes in Sanchaya Post and Finacle with the FSI Vendor immediately.
10. Dy.Manager FSI &RSI {CEPT)0/0 CPMG T N Circle Chennai.
11. AD /Inspection/PF/Vigilance
12. All Accounts Officers ICO(SB)
13. All recognized unions.
14, MOF(DEA), NS-II, North Block, New Delhi
15, Director, NSI, CGO Com pi ex,'A'Wing, 4th Floor, Seminary Hills, Nagpur-440006
16. PS to Member (T)
17. PPS to Secretary Posts
SB Order No.15/2017
F.No.113-02/2015-SB
Government of India
Ministry of Communications & IT
Department of Posts
DakBhawan, Sansad Marg,
New Dellii-110001.
Date: 06.10.2017
To
All Heads of Circles/Regions
Addl. Director General, APS, New Delhi.
Subject:-Mandatory use of Savings Account for credit of maturity/premature value,monthly/quarterly/yearly interest in case of MIS/SCSS/TD accounts and investments from 1st December 2017-regarding.
Sir / Madam,
In view of Min. of Finance (DEA) O.M No. 1/3/2017-NS dated 03.08.2017 & 22.09.2017, the competent authority has taken the following decisions to be implemented in all CBS and non CBS Post Offices:-
1. On closure of any account either on maturity or on premature (other than savings account), the closure amount shall be paid only by credit into a Post Office Savings Account from 1st December 2017.
2. Monthly Interest/Quarterly Interest/Yearly Interest in respect of all MIS/SCSS and ID accounts shall also be paid only by credit into Post Office Savings Account from 1st December 2017.
3. To implement above decisions, following steps need to be taken by all the circles/regions from the date of receipt of this letter:-
(i) Special drive should be organized to contact existing depositors of RD/MIS/TD/SCSS/NSC/KVP/PPF/SSA through Postmen or through issue of notices or through advertisements in electronic/print media for LINKING of their Post Office Savings Account with their RD/MIS/TD/SCSS/NSC/KVP/PPF/SSA accounts for credit of closure/Interest value and AADHAAR NUMBER as well as MOBILE NUMBER with their CIF ID.
(ii) Where customers are already having Post Office Savings account in post office, a mandate for credit of closure proceed and monthly/quarterly/yearly interest in case of MIS/SCSS and TD accounts should be taken alongwith a declaration.
(iii) All customers of MIS/SCSS/TD who are attending post offices for taking payment of interest by cash should be told that from 1st December 2017, interest will not be paid by cash and request them to get their savings account limited for credit of Interest for the next time.
(iv) If any such customer is not having Post Office Savings Account, he/she should be given option to open savings account with various add on facilities available with the Post Office Savings Account llke:-
1. Benefit of Accidental Insurance of Rs.2 lakh with very small premium of Rs.12/- per year under PMSBY (Pradhan Mantri Suraksha BIma Yojana).
2. Benefit of Life Insurance of Rs.2 lakh with very small premium of Rs.331/- per year under PI\/IJJBY(Pradhan Mantri Jeevan JyotI Bima Yojana).
3. Benefit of opting for Atal Pension Yojana (APY). (Pradhan Mantri Suraksha Bima Yojana).
4. Free ATM Card which can be used at any bank's ATM also.
5. Internet banking and Mobile Banking facilities.
6. Updating of Passbook at any CBS Post OfTice.
7. Facility of issue of cheque books.
(v) No new CIF should be created for these customers and Savings Account should be opened under existing CIF only. All different CIFs created during migration for a single customer (due to multiple accounts) should be merged Into single CIF belonging to Savings Account. For those customers, who have already submitted their KYC documents after migration to CBS, no fresh KYC document should be asked for.
(vi) From 1st December. 2017, no Postmaster Cheque should be issued against any closed account/certificate and if any depositor attends post office for closing of any account not having linked Post Office Savings Account by that date, a Basic Savings Account should be opened under the same CIF on the same day without asking for separate ACCOUNT OPENING FORM (AOF) by selecting SBBAS as scheme code and " For Credit of Closure/Interest Value of Small Savings Instruments" from the list of Welfare Schemes available in the dropdown in CBS and account should be closed and closure proceed should be credited to that account. Customer should be given Passbook of that Basic Savings Account. If customer requests,Insta ATM card should be issued immediately so that customer can withdraw the amount from any ATM as per his/her requirement. In case, customer wants to re-Invest any amount In any Small savings Scheme either directly or through SAS or MPKBY Agent and if account is not eligible for issue of cheque book or Cheque book is not available in stock,SB-7 i.e withdrawal Form filled by the customer should be treated at par with POSB Cheque (a non-cash transaction).
(vii) All SAS and MPKBY Agents should be contacted to reach out to the existing customers for linking of their Post Office Savings Account with other Small Savings Scheme accounts.
All BPMs should be directed to request all RD and TD Account holders to link their Post Office Savings Account as Repayment Account for credit of closure/Interest value into their savings account on due date and If any such account holder is not having Savings Account, he/she should be given option to open Post Office savings account and link it with their RD and TD Account. For linking of Savings Account, mandate forms should be sent to all BOs. On receipt of mandate forms from BOs, Accounts office should enter mandates in Finacle for the accounts standing in BOs. Physical mandate Forms should be kept in separate Guard Files by each SO and MO.
4. It is requested to circulate this order to all CBS and non-CBS Post Offices and all Divisional Heads should be asked to start this drive Immediately on receipt of this order so that customers may not complain of not giving sufficient time to implement these decisions.
Assistant Director (SB-I)
Copy to:
16) 1. DDG (FS)/DDG (V1G)/JS&FA/DDG {PAF)/DDG (RB)/DDG (Estt.)/DDG(PG & Inspections)/ DDG (PCO)
17) Director (FS)/Director (CBS), Dak Bhawan.
18) Director of Audit (P&T), Delhi.
19) All Directors/Dy. Directors of Accounts, Postal
20) Director, RAKNPA, Ghaziabad.
21) All Directors, Postal Training Centres.
22) Director CEPT Mysore for uploading the SB order on India Post Web Site.
23) Dy. Director CEPT, DMCC/SDC O/o CPMG T.N.Circle.He should get new welfare scheme created in Finacle as well as Sanchaya post.
24) AD /Inspection/PF/Vigilance
25) All Accounts Officers ICO(SB)
26) All recognized unions.
27) MOF(DEA), NS-II, North Block, New Delhi
28) Director, NSI, CGO Complex,'A'Wing, 4th Floor, Seminary Hills, Nagpur-440006
29) PS to Member (Banking & HR)
30) PPS to Secretary Posts.
Wednesday, July 5, 2017
Tuesday, October 11, 2016
Thursday, October 6, 2016
Clarification regarding continuation of PRSS scheme without commission in DOP Finacle
As per SB Order 9/2016 dated 23/09/2016, “commission under Pay Roll Savings Scheme (PRSS) will be discontinued with effect from 01/10/2016”.
But most of them are having doubt whether we should accept PRSS lists from the agent portal or not ?
- The answer to the above question is YES "We should accept the PRSS lists which are prepared in the agent portal and post them using the same procedure laid down in DOP Finacle"
- PRSS Group leaders can prepare BULK LIST in Agent Portal using their regular login, submit their list along with amount to POs.
- Finacle will allow acceptance and posting of PRSS bulk list. But no commission will be generated for the posted lists.
- Those PRSS group leaders who wish to continue to pay without commission can continue to pay their bulk list.
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